DSWD Hotline Numbers Philippines

The Department of Social Welfare and Development (DSWD) has broadened its accessibility to the public by opening additional hotline numbers that are available seven days a week. This is great news because it means people can now get in touch with the DSWD on Saturdays and Sundays.

Amid the pandemic, the Agency Operations Center (AOC) of the DSWD is now open from Mondays to Sundays from 8:00 am to 4:00 pm for calls.

Two new Smart numbers – 0943-4648026 and 0943-4648086 – as well as two Globe numbers – 0995-7153926 and 0995-7153934 – are now accessible for queries, questions, or even complaints.

dswd contact hotline numbers

DSWD Adds New Hotline Contact Numbers

In a statement issued by DSWD Secretary Rolando Bautista, he said that “in our effort to provide better public service, we have opened these lines up so that our clients can reach us whenever they need help”

He added that this was done in order to protect the public from fake news and misinformation by making sure they relied on official channels for accurate information and response.

dswd hotline numbers

DSWD Hotline Numbers to Contact


  • 0943 464 8026
  • 0943 464 8086
  • 0932 933 3251


  • 0995 715 3926
  • 0995 715 3934

DSWD Email Address

  • Email: inquiry@dswd.gov.ph

DSWD Social Media Accounts

DSWD Website

DSWD Agency Operations Center Operating Hours

  • Mondays to Sundays at 8:00 am to 4:00 pm

Do you have a QUESTION, WEAKNESS, or COMPLAINT about DSWD programs and services

You may call the hotline numbers of DSWD Agency Operations Center (AOC), from 8:00 AM to 4:00 PM, daily, including weekends and holidays!

What is DSWD?

The Department of Social Welfare and Development (DSWD) is the lead government agency in the Philippines responsible for protecting and promoting the social welfare and well-being of Filipinos, especially those who are vulnerable and disadvantaged. The DSWD provides various programs and services such as disaster relief, livelihood assistance, health insurance coverage, social protection, poverty alleviation, among others. It also works closely with other government agencies to ensure that all citizens are able to access basic services.

For more information on DSWD programs & services visit www.dswd.gov.ph or follow their Facebook page at: www.facebook.com/dswdserves/. You may also call their hotline numbers for inquiries or concerns regarding their services.


DSWD reminds everyone to rely only on official platforms like their Facebook and Twitter accounts at @dswdserves, or send email messages to inquiry@dswd.gov.ph. The old hotlines of 0932-9333251 and 0918912281 are also still active for call and text messages respectively.

By providing more hotline numbers plus other information sites accessible, the Department hopes to provide Filipinos with resources they need during these trying times.

Please check out the post below of this official announcement as shared on the DSWD official Facebook Page: